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Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ - an enhanced call-barring service, which includes barring international call centres. 


The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused.

During 2017, there were 493 Action Fraud Reports relating to this fraud.

Protect yourself:

  • There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at
  • You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.
If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.

Police Impersonation Scam

The police are investigating a series of fraudulent incidents in our area.

In the past few weeks there have been a series of incidents where bogus police officers asked people for money. 

The incidents involve a man pretending to be a police officer calling the victim and telling them they were investigating criminal activity on the victim’s bank card, which was linked to an inside job at their Bank. 

The victims are asked to withdraw large amounts of cash and hand it over to a police officer, who would collect it from them with a code word. 

The bogus Police Officers are very persuasive and have managed to manipulate the elderly residents.

The suspect who collected the money is described as Asian, around 6’ to 6’6”, with brown hair. 

Detective Constable Louise Mann said: “Your bank and the police will never ask you to withdraw cash, reveal your PIN number or passwords or purchase high value goods that they will then collect from your home. 

“If you believe you have been a victim of fraud you should contact Action Fraud any time of the day or night using their online fraud reporting tool or by calling 0300 123 2040.” 

Anyone who has  information regarding these incidents should call police on 101 quoting CF0087850218 or visit Alternatively, contact Crimestoppers, anonymously, on 0800 555111 or via


Whittlesey burglaries at five year low

There is a perception that crime is always worse than it used to be. In fact statistics show that crime in England and Wales is significantly lower than it was in 1995 and has continued to steadily reduce overall. In Whittlesey, incidents of burglary are now at a five year low.

In 2017 there were a reported fifty-six burglaries in the year, continuing the decreasing trend shown in the past five years. We should not be too complacent though, as in 2015 when figures went up before continuing downwards again. 

Burglaries in Whittlesey District

Burglaries are still happening, albeit at a relatively low number.. If you are a victim of burglary then it really doesn't matter how many other burglaries there were for you it is 100%. There are some steps you can take to make your home safer. Visit the Secured by Design web pages for more information or take a look at our home security pages..

Future Policing in Cambridgeshire

The future policing model for Cambridgeshire has now been agreed and will begin to roll out from 30 April. In November I wrote to you to announce our proposed plans to create a sustainable policing model following an unprecedented increase in demand for our services and our existing model being no longer being fit for purpose.


Read more: Future Policing in Cambridgeshire

Local Policing Review

Today (Thursday 23 November) I have announced proposed plans to create a sustainable policing model that includes an extra 50 police officers for the county.

I want to involve the public and our partners in this process and will be providing regular updates on our proposals and their impact. We will listen carefully to any concerns and ensure we take that feedback on board ahead of any final decisions on the force’s structure. The purpose of the review is to create a sustainable policing model that enables us to manage our demand effectively and ultimately improve the service the public receives.


Read more: Local Policing Review


What is eCops?
eCops is the email messaging system brought to you by Cambridgeshire Constabulary, and powered by Neighbourhood Alert.

You can register with eCops, then you receive news and appeals, local crime information and crime prevention advice - direct to you as an e-mail. The service is completely free and works alongside Neighbourhood Watch, to bring you messages about your local area.  It also allows you to feedback information to your local policing team, to help us police your neighbourhood effectively. 

Messages can include crime prevention advice, details of incidents and appeals for your help in reducing crime in the county. 

So why not sign up to eCops for direct and easy access to your local policing team at a time convenient to you?