Good Neighbours

Good Neighbours Update

These updates are from the Community Protection Team

If you have had an accident which you have reported please be aware if someone contacts you regarding compensation. It is easy to assume that this person is from the organisation you have been in contact with, particularly as they may know many details of the accident. Several people have recently mentioned that they have been contacted this way and one was asked to go to a supermarket to buy £225 worth of iTunes vouchers in order for the compensation to be released. You will be happy to hear that in this instance the person in question realised it was a scam before spending the money.

If you are a small (or large!) business owner please be aware of the postal scam where you are contacted and asked to update your details for a database, eg VAT details for the UK Corporate Portal. When you respond you are actually signing up to a contract. The letter suggests that there is no charge but beware, there is, the details are well hidden in a jargon-filled letter. Also watch out for another email claiming to originate from Companies House regarding a complaint against your business, the subject line may contact a case reference as well. We are told that there is a virus embedded within this email that will infect the machine upon opening,

Good neighbours stop rogue traders

 

Picture of Houses

Can you help stop doorstep criminals in their tracks?

Talk to your neighbour if you suspect they are being conned.

The information below may help you spot the signs and get involved to stop rogue traders.

 

Signs of a rogue trader:

 

  • Traders have been cold calling in the area

  • A builder's van is parked nearby, particularly one that doesn't include a company name or contact details

  • Building or maintenance work on your neighbour's garden or house starts unexpectedly

  • Poor quality work is visible on the roof, driveway, or property

  • Your neighbour appears anxious or distressed

  • Your neighbour visits the bank, building society, or post office more frequently, particularly if they are accompanied by a trader

     

    What can I do?

     

  • Ask your neighbour in private -- in person or on the phone - if things are OK

  • If they are displeased, suggest calling a relative or carer on their behalf

  • Note any vehicle registration numbers, but make sure you don’t put yourself at risk trying to obtain such information!

  • Keep hold of any flyers you have received through your door

  • Ask if the trader has left any paperwork and put it in a clean food bag

  • For advice call the Citizens Advice consumer helpline on 03454 04 05 06

  • If the situation with the trader becomes volatile, call the Police.

Logo