Whittlesey and District Neighbourhood Watch

Whittlesey and District Neighbourhood Watch

Creating safer, stronger and active communities

Parcel Delivery Scam

dpd delivery

The National Fraud Intelligence Bureau are warning people of a DPD parcel delivery scam.

Although the attached alert specifies the courier DPD, I have read of other similar scam messages in which a different courier was referred to, but the scam remains the same. Criminals will exploit people’s curiosity, I wasn’t expecting a parcel, I wonder what it is?


It is this kind of curiosity that may lead to the recipient of the email, text, WhatsApp, Messenger whatever, to click on the link or call a customer care number within the message.

If you receive such a message, either delete it because you are not expecting a delivery, or, contact the courier using a tried, tested and trusted means. Identify the genuine website and use contact details from there, not from the suspicious message.


Read more: Parcel Delivery Scam

Loan Fee Fraud

Loan fee fraud is when someone who is looking for a loan is asked to pay an upfront fee before receiving it.

They pay the fee, but they never get the loan.

In December 2019, loan fee fraud was the third most queried scam to the Financial Conduct Authority. (www.fca.org.uk)

The average fee relating to loan fee fraud reported to the FCA is approximately £220.

Read more: Loan Fee Fraud

Paypal and Online Marketplaces

If you buy from Facebook Marketplace or any other online Marketplace using PayPal, please be aware of the following:


  • The victim contacted the seller of a games console advertised on Facebook Marketplace at £150.
  • The suspect replied with an excuse that he was not local for the next month, so he would have to post it. (RED FLAG – This would avoid a meeting)
  • The suspect then sent his PayPal reference to the victim.
  • The victim accessed his PayPal account and sent the suspect the £150.
  • The victim then receives a message from the suspect stating that the funds were on hold, so he won’t send the item out until the funds have cleared.
  • The suspect then said he’ll issue a refund, which he actually did.
  • The suspect then asked the victim to resend the funds using PayPal but this time not using the ‘Goods and Services’ option but instead, opting for ‘Friends and Family’ and gave a different PayPal reference. (RED FLAG – NEVER pay for goods or services using the PayPal Friends and Family option, your purchase will NOT be protected, see Key Message below)
  • The victim sends £150 using the PayPal Friends and Family option instead of Goods and Services.
  • The following day, the victim contacts the suspect for tracking details of the games console.
  • The suspect initially did not reply but later stated that he was busy and subsequently closed or blocked his Facebook profile to the victim and stopped communicating.
  • The victim contacts PayPal but because they made the payment for a computer games console using the Friends and Family option, they were not covered by PayPal Purchase Protection.

Read more: Paypal and Online Marketplaces

Christmas Charity Donations Fraud

At this time of year, genuine charities will be seeking donations.

However, fraudsters may seek to exploit the Xmas period with fake charities or, copycat websites of the genuine charity.

They may send out phishing communications using email, text and social media, in order to deceive you into believing they are genuine, which may result in clicking on a malicious link and submitting your bank information into a fake website and the possession of the criminal.

To check if a charity is registered, visit gov.uk/checkcharity and rather than click on a link, do some internet research and visit the genuine website if you want to donate. Before you enter bank card details into the webpage, ensure not only that the site is genuine, but the the web address in the top URL address bar displays HTTPS meaning the link between your device and the payment webpage is secure. The same applies for telephone numbers, I would suggest that you don’t call the number within the communication, instead, do your internet research and identify the genuine charity website and follow the donation options listed.

For more information visit https://www.actionfraud.police.uk/charities


Best wishes

Mr Nigel Sutton 8517

Cyber Protect Officer

Serious & Organised Crime (Intelligence and Specialist Crime Department

Christmas Picture


Fraud, often called Scams, is the fastest growing area of crime and is often not reported.

ActionFraud is the UK’s national fraud and internet crime reporting centre.

They provide a central point of contact for information about fraud and financially motivated internet crime.

Click here to download a leaflet about Action Fraud.