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Whittlesey and District Neighbourhood Watch

Whittlesey and District Neighbourhood Watch

Creating safer, stronger and active communities

NHS Test and Trace Scam

Based on local information, (not verified by myself) it would appear that an elderly person has received a telephone call purporting to represent NHS test and trace service.

The suspect told the person answering the phone, that they had been in contact with someone who had tested positive for COVID-19 and that they now needed to be tested within 72 hours.

The caller then said there was a charge of £50 for the test and took bank card details over the phone. (The long card number, expiry date, name on the card and CVC code giving the criminal all the detail they need to fraudulently use the card)

Any test under the NHS Test and Trace service is free.

Read more: NHS Test and Trace Scam

Ten Covid-19 and Lockdown Scams

UK Finance unveils ten Covid-19 and lockdown scams the public should be on high alert for and how to spot them
Criminals are preying on a worried public by tapping into their financial concerns due to coronavirus, asking for personal and financial information
New animation video from Take Five to Stop Fraud campaign warns people to remember criminals are sophisticated at impersonating other organisations
Using the coronavirus pandemic as an opportunity, fraudsters are using sophisticated methods to callously exploit people, with many concerned about their financial situation and the state of the economy. To coincide with the launch of its new animation urging people to follow the advice of the Take Five to Stop Fraud campaign, UK Finance today reveals ten Covid-19 and lockdown scams which criminals are using to target people to get them to part with their money.

Read more: Ten Covid-19 and Lockdown Scams

New Telephone Scam

telephoneA Cambridgeshire resident received  a call on their landline yesterday from 01438042813.

It was a recorded message stating that their internet was going to be turned off within the next  four hours and it wanted me to press 1 to connect to my internet provider.

The resident thought this was suspicious and disconnected the call. .

They contacted their Internet provider and they confirmed that this was not something that they would do.


STOP - Taking a moment to stop and think before parting with your money or information could keep you safe.

CHALLENGE - Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

PROTECT - Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Unexpected PPI related company call

This scam relates to an unexpected telephone call in which the caller stated their name was Jessica and they were calling on behalf of CLAIMS.NET Ltd (PPI related company)

The number displayed on the caller ID 02393880028

The caller was described as having a strong eastern European accent.

Not only did the scammer know the name of the person they were calling, but they had knowledge of a genuine PPI claim they had made. (It is not known how they obtained this information)

The scammer asked for an email address so a PPI claim form could be sent to them, signed and then returned.

The suspect email address ended

It was only after a series of emails and telephone calls that the intended victim thought to check the Financial Conduct Authority website which warns people of PPI related scams. They knew what to do when the scammers called again.

Always be alert to any unexpected communication. Text, telephone, email, instant message, mail.

Just because someone knows your name does not mean they are genuine.

We are up against organised criminal gangs from all of the world, with technical means to steal information and use it against us.

If in doubt, invite the caller to write to you, but don’t give them your address.

Criminals will play on your emotions, it is urgent, you need to act now, the police will arrest you, bailiffs will take property, you have to act now, prizes, money, wins.

Two types of telephone, the one when you recognise the callers voice and the other type in which you don’t recognise the voice, and if you don’t, then assume they could be absolutely anyone.

If in doubt, always contact the caller using a previously tried, tested and trusted means. Use a different phone if possible, to the one you took the suspicious call on.

Always check there is a genuine dial tone, criminals can use a recording of a dial tone to fool people when the line has actually been left open.

If necessary, unplug the phone from the socket for a few minutes, reconnect, check for dial tone.

If you have not already looked at then have a look and enter your email address in the search bar and see if criminals already have your email address.

STOP – Take a moment to stop and think before parting with money or information about yourself

CHALLENGE – Could it be fake? It is ok to reject, refuse or ignore any request.

PROTECT – Contact your bank immediately if you think you have fallen for a scam. Then report to Action Fraud.


Fake Police Call

We're urging you to be vigilant after a man in his 70s received a call from ‘police officers’ in Fenland on 22nd June

The man, who lives in March, was told he’d be taken on a trip to Spain but to do so, he needed to go and draw out more than £3,500 from his bank.

He was urged not to tell police or bank staff about the phone call and, if asked, to say he needed the money for his ‘holiday’. He was also asked to keep the ‘officers’ on the phone for when he returned home, where he’d then get further instructions.

Luckily, this didn’t feel quite right to the man who flagged his suspicions up to a familiar staff member at the bank.

Officers visited the bank and accompanied the man home. The scammers waiting on the end of the phone hung up when an officer told them he was the man’s son.

A crime report has been raised with Action Fraud. Our message is simple: if it seems too good to be true - it probably is. We, local authorities or your bank would never ask for:

- Your bank account details or PIN number over the phone
- You to withdraw money and send it via a courier, taxi or by any other means
- You to send your bank cards or any other personal property via courier, taxi other by any other means

For more advice surrounding scams and what to look out for, visit: