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Police Impersonation Scam

The police are investigating a series of fraudulent incidents in our area.

In the past few weeks there have been a series of incidents where bogus police officers asked people for money. 

The incidents involve a man pretending to be a police officer calling the victim and telling them they were investigating criminal activity on the victim’s bank card, which was linked to an inside job at their Bank. 

The victims are asked to withdraw large amounts of cash and hand it over to a police officer, who would collect it from them with a code word. 

The bogus Police Officers are very persuasive and have managed to manipulate the elderly residents.

The suspect who collected the money is described as Asian, around 6’ to 6’6”, with brown hair. 

Detective Constable Louise Mann said: “Your bank and the police will never ask you to withdraw cash, reveal your PIN number or passwords or purchase high value goods that they will then collect from your home. 

“If you believe you have been a victim of fraud you should contact Action Fraud any time of the day or night using their online fraud reporting tool or by calling 0300 123 2040.” 

Anyone who has  information regarding these incidents should call police on 101 quoting CF0087850218 or visit Alternatively, contact Crimestoppers, anonymously, on 0800 555111 or via


False claims of Telephone Preference Service

Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ - an enhanced call-barring service, which includes barring international call centres. 


The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused.

During 2017, there were 493 Action Fraud Reports relating to this fraud.

Protect yourself:

  • There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at
  • You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.
If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.